Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
The carbon and low alloy steel plates are our main products. Our main conducted standards for carbon and low alloy steel plates are (ASME) ASTM (S)A36, (S)A283, shipbuilding use GL-D32 weldable steel, (S)A572, (S)A573, (S)A633, (S)A709, EN10025-2, EN10025-3, EN10025-4, EN10025-6, JIS G3101, JIS G3106, DIN 17100, DIN 17102, etc. Our typical carbon and low alloy steel grades are (S)A36, (S)A283 grade C, (S)A572 grade 50, S235JR, S355JR, S355J2, SS400, SM570, ST37-2, ST52-3, Q235B, shipbuilding use GL-D32 weldable steel, Q345B, etc.
In addition to our own truck fleet, we also have long-term cooperation with certain logistics companies to ensure that we can deliver shipbuilding use GL-D32 weldable steel goods in time and smoothly. At the same time, because of the long-term cooperation and huge shipping volume, we can get a good transportation price and save transportation cost for the company and customers. Meanwhile, we have Shipping Department to arrange shipping work in advance. So as not to waste time on transportation both in land and on the sea.
In 2013, one of our clients in Korea purchased 890 tons Q345B square tube from us for one building construction project. Our clients required no burr in the side of the tube, we finally produce the goods with great condition and +/-0.25mm tolerance for wall thickness, which is a very great tolerance with customers’ required size. Our square tube full available range is 2-16mm for wall thickness, and 40-500mm for width. In addition, our Q/C department will seriously control all of the process of every order.
The company has sufficient stocks and complete specifications. The common carbon steel plates, marine plates, shipbuilding use GL-D32 weldable steel and storage tank steel plates sold are all produced by large state-owned steel companies such as Shougang, Hegang, Taiyuan Iron and Steel, with quality assurance and worry-free after-sales. The company develops and grows under the concept of seeking innovation in stability and advancing with the times for development. After a short period of development, it has begun to take shape.
Both parties shall confirm the shipbuilding use GL-D32 weldable steel material object and the quality of the products, confirm the reasons for the defects and the quality of the products, and sign the quality inspection agreement. Major quality objections shall be reported to relevant leaders in a timely manner, and shall be discussed and solved with the shipbuilding use GL-D32 weldable steel steel plant.
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