Our company attaches great importance to technical support and after-sales service, and has established a customer service center to provide unified technical support and service for hull structural GL-F36 shipbuilding plate various engineering projects. Customer service center has a strong technical force of technical service team, composed of a customer service center manager, several hull structural GL-F36 shipbuilding plate after-sales service personnel, responsible for unified acceptance and processing of local after-sales service needs.
904L stainless steel plate is a kind of pipe fittings, which carries out a circle of argon arc welding between the stainless steel pipe and the pipe fittings along the butt joint, usually welding. According to the edge welding part of 904L stainless steel plate, there are three types of 904L stainless steel plate: groove extension, step edge extension and no extension. The socket welding specification is generally DN15-DN100.
In addition to our own truck fleet, we also have long-term cooperation with certain logistics companies to ensure that we can deliver hull structural GL-F36 shipbuilding plate goods in time and smoothly. At the same time, because of the long-term cooperation and huge shipping volume, we can get a good transportation price and save transportation cost for the company and customers. Meanwhile, we have Shipping Department to arrange shipping work in advance. So as not to waste time on transportation both in land and on the sea.
In January, 2019, our South Africa customer purchased 669 tons S235J2+N carbon steel plates to use in their tank fabrication project . S235J2 steel, as a non-alloy structural steel grade, is mainly used in structural projects and tanks. J2 symbol -20 temperature impact test. The client required CEV 0.38%, S≤0.01%, 100% UT, Charpy V-notch impact test at-20℃, Z25 for S235J2+N plates. After they receiving the S235J2+N steel plates, the customer are very satisfied with the quality of this batch of hull structural GL-F36 shipbuilding plate products.
Since its establishment, the company has participated in several key railway and highway projects. After years of development, the company’s hull structural GL-F36 shipbuilding plate domestic market has been exported to more than a dozen provinces and cities including Kunming, Shenzhen, Hunan, Sichuan, Shanghai, Nanjing, Heihe, Jilin, Inner Mongolia, and Xinjiang . International trade is exported to Kazakhstan, South Korea, Vietnam, South Africa and many other countries, and has been well received by customers.
The after-sales service department will pay return visit to each customer by call or email, report problems found during the return visit in time, and discuss with the production and quality inspection center to propose effective solutions and follow up in a timely manner, so as to ensure the benefits each customer are fully guaranteed, and to provide customers with more value-added services.
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