The company has a perfect after-sales service system and quality assurance system. The company adheres to the service principle of "all for users", and has established a professional after-sales service team. In the future service process, the after-sales service adopts regular return visit for customers. Timely understand the customer's satisfaction with our products, and solve the user's problems at any time.
The difference between application of 20# steel and Q345 steel. 20# steel is mainly used for making parts, which can be heat treated; Q345 steel is mainly used for making engineering structural parts, which is usually not heat treated. Q345 steel does not emphasize the composition, but its yield strength must be above 345mpa. Because the composition ABS DH32 hull steel material is not fixed, Q345 steel is difficult to heat treatment (the temperature and time control of heat treatment are related to the composition, and different components use different processes).
Our company's logistics breaks through the perspective that the center of transportation service is ability, and emphasizes that the purpose of transportation service is customer first. Customer demand determines the content and mode of transportation service, while production is often small batch, diversified and consumer demand tends to be diversified. In the case of personalization, our logistics service also provides personalized service projects.
We cooperated with the Peruvian government for many years. And supply them large diameter steel pipes and pipe fittings to support their Hydropower Station Projects. We do 100% UT, RT, Hydraulic test and so on tests for the ABS DH32 hull steel material steel pipes. And do PT, MT and so on tests for the pipe fittings. We published "Welding Procedure Qualification report" after production. And our mill will keep the test record in the documentary department for 5 years. If meet any problems in following application, we can check the test record easily and assist to solve problems at the first time.
For ASTM A573 Grade 70/A573 Gr.70 carbon manganese silicon steel plates, our company would issue the original mill test certificate ABS DH32 hull steel material EN 10204 3.1 for clients when arrange delivery, so that clients can trace the A573 Gr.70 plates origin easily.
After sales service support personnel pay attention to commitment in their work. In the process of people to people communication, mutual trust is an important factor for the long-term and stable communication. After sales service personnel must do what they say in the process of communication with customers.
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