Our company will set up a full-time service engineer for the project, who is responsible for the interface and coordination of technical support and after-sales service of the normalized NV E32 hull steel plate project. In response process of customer service center, in case of technical support and after-sales service demand, the user shall contact the full-time engineer of normalized NV E32 hull steel plate customer service center, and the technical personnel will give corresponding answers and on-site treatment according to the needs of users.
As the boiler steel plate normalized NV E32 hull steel plate is working under medium temperature (below 350 ℃) and high pressure, the boiler steel plate is not only subjected to high pressure, but also subjected to impact, fatigue load and water and gas corrosion. The performance requirements for boiler steel mainly include good welding and cold bending performance, certain high temperature strength, alkali corrosion resistance, oxidation resistance, etc.
EN10149-2 S315MC pickling plate chemical composition (melting analysis)%C: ≤0.12, Si: ≤0.50, Mn: ≤1.3, P: ≤0.025, S: ≤0.020, Ait: ≥0.015, Nb: ≤0.09, V: ≤0.20, Ti: ≤0.15Mechanical propertiesYield strength MPa: ≥315Tensile strength MPa: 390-510Elongation: ≥21
We have a professional after-sales department to collect all information related to customers, so as to make relevant treatment in time according to the information, and file it; guide the user's product use methods and precautions; coordinate with the sales department, visit customers regularly, understand the customer's use and new requirements, and make a customer visit record; When communicating with customers, they should be enthusiastic and careful to understand the situation of product problems and put forward solutions
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