Our company attaches great importance to technical support and after-sales service, and has established a customer service center to provide unified technical support and service for TMCP ABS E36 hull steel plate various engineering projects. Customer service center has a strong technical force of technical service team, composed of a customer service center manager, several TMCP ABS E36 hull steel plate after-sales service personnel, responsible for unified acceptance and processing of local after-sales service needs.
SM490B plate is a kind of structural steel produced according to Japanese Standard JIS G3106. Min. tensile strength of SM490B plate is 490MPa. SM490B plate is mainly used in buildings, bridges, ships, rail vehicles, oil tanks, containers and other buildings requiring high-level weldability. The delivery state is hot rolling for SM490B plate, TMCP ABS E36 hull steel plate with thickness less than 80mm; and the delivery state is normalizing for SM490B steel plate with thickness more than 80mm.
The company's logistics and transportation department is responsible for developing high-quality third-party logistics companies, to coordinate and follow up the situation of steel materials transportation. Third-party logistics companies provide us with professional logistics services. With this logistics management method, the time for delivery of steel materials is faster, and the logistics service is professional, multifunctional and comprehensive.
In January, 2019, our South Africa customer purchased 669 tons S235J2+N carbon steel plates to use in their tank fabrication project . S235J2 steel, as a non-alloy structural steel grade, is mainly used in structural projects and tanks. J2 symbol -20 temperature impact test. The client required CEV 0.38%, S≤0.01%, 100% UT, Charpy V-notch impact test at-20℃, Z25 for S235J2+N plates. After they receiving the S235J2+N steel plates, the customer are very satisfied with the quality of this batch of TMCP ABS E36 hull steel plate products.
Hot rolled plates are known for their superior mechanical properties over commodity grades of merchant bar. The hot rolled TMCP ABS E36 hull steel plate plates products are made to specific chemistry and mechanical properties ranges, allowing them to be used in engineered applications. Resulting shafts, axles, and gears can be used in the automotive TMCP ABS E36 hull steel plate industry and agriculture equipment. A36 mild steel has good strength, formability, and excellent welding properties. We also can supply welding, fabricating, and bending service.
Our company has established and constantly improved the customer service system and emergency response system. Through the customer service management system, we track the service of the after-sales service team and provide efficient and standard services in time. At the same time, the company formulates a regular return visit system, compares the historical cases of customer problems, proposes a pre solution, and ensures that the service is in place in a short time.
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