In the final analysis, the market competition is the competition for customers. Whether selling products or services, the final customer satisfaction is the standard to test the success or failure of marketing work. The so-called after-sales service is to fully understand customers, study customer psychology, pay attention to after-sales details, improve work shortcomings, improve service quality, and Exchange customer brand loyalty through the whole process of quality service.
09CuPCrNi-A steel belongs to weathering steel. Through alloying of Cu, Mn, Si, Al and simply adjusting part of element content of ordinary low carbon steel (Q235 steel), economic weathering normalized A131 EH32 thick plate steel with good atmospheric corrosion resistance and comprehensive mechanical properties can be produced without changing the production process of Q235 steel. 09CuPCrNi-A steel is mainly used for railway, vehicle, bridge, tower and other steel structures exposed to the atmosphere for a long time.
The company's logistics and transportation department is responsible for developing high-quality third-party logistics companies, to coordinate and follow up the situation of steel materials transportation. Third-party logistics companies provide us with professional logistics services. With this logistics management method, the time for delivery of steel materials is faster, and the logistics service is professional, multifunctional and comprehensive.
We have lots of successful cases, for example in July 2015, we exported 5714 tons ASTM A36 mild steel plate to Peru. After receiving the plates and putting then into use, our customer spoke highly of the ASTM A36 mild steel plate quality. In addition, the customer also introduced us an Venezuela customer, who bought 933 tons A36 steel normalized A131 EH32 thick plate plate from us. And then in Mar. 2016, due to the first cooperation in July 2015 is very successful. The customer is very satisfied with our product quality and comprehensive service. This time, the customer place an 3989 tons order directly.
Analyze the advantages and disadvantages of the products against the competitive normalized A131 EH32 thick plate products. Understand the industry situation and future trend. Understand the product brand positioning appeal point, focus on the crowd and development direction. Understand the layout of each market area, and form a big strategic layout view. Understand the basic operation and assessment standards of work responsibilities. Understand the situation of the cooperative customers.
Through the operation and management, brand advantage and improve pre-sales, sale of after-sales service, the efforts of the company into the industry leading enterprises.Relying on perfect quality management system, it has built up competition predominance and provided high quality, favorable price and perfect after service for customers.
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