Our company will set up a full-time service engineer for the project, who is responsible for the interface and coordination of technical support and after-sales service of the RA 36 tugboat steel project. In response process of customer service center, in case of technical support and after-sales service demand, the user shall contact the full-time engineer of RA 36 tugboat steel customer service center, and the technical personnel will give corresponding answers and on-site treatment according to the needs of users.
The automobile structure RA 36 tugboat steel steel coil is one of our featured products. The main standards for automobile structure steel coil are JIS G3113, EN 10149-2, Q-BQB 310-2009, SEW092, DIN 17102, etc. The automobile structure steel coil is always pickled. For the steel coil, our processing center provide slitting, cutting etc. services. Our main automobile structure steel grades are SAPH440, S355MC, S500MC, S700MC, QStE380TM, QStE500TM, RA 36 tugboat steel etc.
In view of the characteristics of container transportation, such as high added value, low cargo damage and short time, our company takes more consideration of port collection and distribution conditions, port facilities, flight density and route coverage when choosing ports. For the convenience of customers, as well as the safety of goods.
BBN steel had provided Grind plates for more than 15 years for widely applied in equipment, Engineer machinery etc. In 2018, one of our India customer visit our RA 36 tugboat steel office and work shop to discuss Q235B Grind plate technical request, they have strict surface and thickness tolerance, and they also request UT and MT for testing. As a result, they purchase RA 36 tugboat steel 179 tons as trial order for first cooperation. And have good comment on our quality. Till now, we keep exporting around 100 tons per month as regularly.
Keep close relationship with all manufacturers and users, cooperate sincerely, share weal and woe together. We are deeply tolerant of travelling with you! We value and value each other's career and friendship. No matter when and where, all our staff will spare no effort to put into the work, and do their best to provide RA 36 tugboat steel satisfactory services for all friends, so as to achieve win-win and multi win for each other.
Our company has established and constantly improved the customer service system and emergency response system. Through the customer service management system, we track the service of the after-sales service team and provide efficient and standard services in time. At the same time, the company formulates a regular return visit system, compares the historical cases of customer problems, proposes a pre solution, and ensures that the service is in place in a short time.
Leave a Message