Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Normalizing process of S355J2 steel plate: normalize the S355J2 steel plate in the bottom furnace, normalizing temperature is 880-910℃, holding time is 1.8-2.2min/mm, that is to get the required S355J2 + N steel plate. 355j2 + N steel plate is mainly used in large machinery manufacturing, equipment base, large welded steel structure, construction, bridge and other fields. With the continuous development of economy and the large-scale demand of equipment, the demand of ultra thick BV grade B barge carrier steel, S355J2 + N steel plate is increasing gradually.
BBN company is a modern enterprise integrating steel producing, warehousing and logistics, processing and distribution. We are committed to creating a "one-stop steel procurement service" platform. The main products are I-beam, angle steel, BV grade B barge carrier steel , H-beam, hot-rolled coil, welded pipe, spiral pipe seamless pipe and many other steel products. Standing stocks amount to more than 30,000 tons, and complete specifications, the company gradually moves towards large-scale distribution enterprises with serialized products, standardized services and modern transportation management.
The Seamless Pipe Q345D to Thailand. In November of 2015, Thailand OTTO group contacted with us from Internet. They are finding the trustable supplier of S355/2H seamless pipe for the cable car supporter. Due to the special using of the pipes, they are very careful and serious when choosing the supplier. After one months contact and discussion by email, they come to our company. We drive to the pipe mill for visit of 2 days. Through this visit, they are very confident with our production ability and products quality. Finally, they accept the grade we suggest Q345D. After back to office, they put the order of 1800 tons pipe to us directly.
We have our own factory, including the production and manufacturing of steel pipes, with a special BV grade B barge carrier steel steel pipe manufacturer and storage warehouse. Welcome to visit our factory, we will provide customers with high quality products that meet the requirements. And has the perfect BV grade B barge carrier steel after-sale service guarantee system, lets the customer save the worry and the labor.
We should help solve the customer's problems in time, not just verbally, without solving the problems or shirking the responsibility. Improving after-sales efficiency can make customers feel respect. We should take their problems seriously and show sincerity. It can also give customers a good impression and reduce the negative impact.
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