Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
The SA 516 grade 60 steel is remarkably one of the standard steel grades having five chemical elements that are specified with the three mechanical properties. The grade does not require to be heat treated; hence it offers the best properties and features. Our aim is to provide our customers with a high quality of theLR DH32 oil skimmer steel product which has all the qualities that an application requires for working. The SA 516 grade 70 plates are widely used in different applications because of its easy to use and installation process.
As we all know, steel pipes occupy more space in the process of transportation. If there is no good way of packing, the transportation cost for steel pipes will be a big expense. In view of this characteristic, our company is ingenious and adopts the nest package method to solve this problem perfectly. The premise of the nest package is that the diameters of the steel pipes are different, and the small diameter pipe is inserted in the large diameter pipe. This not only saves the volume, but also saves the transportation cost. It also reduces the loading and unloading workload by half, saves precious time, and enables customers to receive goods earlier.
In 2015, we offered 230 tons 309S and 310S stainless steel LR DH32 oil skimmer steel plate to Vietnam fabrication company. The products are used in fabricating machine for this company. Then the customer sell the machine to south America and European market. This Vietnam company purchase more than 100 ton stainless steel from us every month.
Our products have perfect after-sales system to protect the interests of customers. At the same time, we can according to LR DH32 oil skimmer steel customer's requirements, processing requirements, cutting technical requirements, etc., to develop detailed solutions for customers, so as to make customers 100% satisfied. If you have any requirements and needs, please contact us in time.
The after-sale service of iron and steel products includes after-sale tracking service, technical guidance, transfer of relevant bills, handling of objections and many other contents. The handling of quality objections accounts for a large proportion. When dealing with these problems, we should distinguish the responsibilities, and compensate or return the inconvenience or loss caused to users due to steel.
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