In the final analysis, the market competition is the competition for customers. Whether selling products or services, the final customer satisfaction is the standard to test the success or failure of marketing work. The so-called after-sales service is to fully understand customers, study customer psychology, pay attention to after-sales details, improve work shortcomings, improve service quality, and Exchange customer brand loyalty through the whole process of quality service.
RD 40 shipbuilding marine grade steel plate, JIS 3101 SS540 is high strength low alloy steel plate sheet, which is widely used in plants building, general mansions and all kinds of construction machinery, such as mines and various types of drilling rig used in construction, power shovel, electric wheel dump trucks, mining vehicles, excavators, loaders, bulldozers , various types of cranes, hydraulic support, coal mining machinery and equipment and other structures.
Steel transportation because of the special material of RD 40 shipbuilding marine grade steel plate steel, is a metal with "iron" as the main basic element, small volume and large weight, and easy to oxidize and rust when contacting with air and rain water, so there are many precautions in the transportation of steel. There are 11 proverbs for steel transportation: "evenly placed, moisture-proof and rust proof". Our company chooses the logistics aspect to be very rigorous, takes the customer's request as the standard, guarantees the steel product quality.
On March 17 th 2018, our Sudan customer purchased the SG295 cylinder steel coils through other country such as UAE,Turkey before they cooperate with us. After they research our regular customer in Uganda, UAE, and his friends in China, he is satisfied with our company. Our produced SG295 cylinder steel is mainly used to fabricate low temperature pressure vessels like gas cylinder. The customer is very satisfied to our RD 40 shipbuilding marine grade steel plate quality control and professional arrangement for the SG295 steel order.
Keep close relationship with all manufacturers and users, cooperate sincerely, share weal and woe together. We are deeply tolerant of travelling with you! We value and value each other's career and friendship. No matter when and where, all our staff will spare no effort to put into the work, and do their best to provide RD 40 shipbuilding marine grade steel plate satisfactory services for all friends, so as to achieve win-win and multi win for each other.
First of all, we should establish a correct concept of after-sales service. Service concept is an important part of corporate culture and a long-term enterprise value concept. Our company's after-sales service embodies the concept of "customer first, sincere service for customers". As long as we are in the "sincere service for users" under the guidance of the idea, I believe we will get rich returns.
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