After comprehensive and professional training such as customer service, the customer service team has more strict discipline in the management of customer service team to ensure that customer service personnel respond to customers with a professional attitude. A process supervision system has been set up to let each customer supervise the process of the system with us
According to different purposes, the thin steel sheets are rolled from billets of different materials. Commonly used materials include plain carbon steel, such as shipbuilding RD 36 hull steel plate, high-quality carbon steel, alloy structural steel, carbon tool steel, stainless steel, spring steel, and silicon steel for electrical purposes. The thin steel sheets are mainly used in the automobile industry, aviation industry, enamel industry, electrical industry, machinery industry and other sectors. In addition to delivery directly after rolling, there are also pickled, galvanized and tinned thin steel sheets.
We have transportation department and shipping department to coordinate logistics and delivery. Seamless connection between inland transportation and sea transportation ensures smooth delivery, saves transportation time and delivers goods in the first time. During the sea transportation, we will update the freight progress for customers on a regular basis, so as to facilitate the tracking of customers and make preparations for receiving goods leisurely and timely.
The Seamless Pipe Q345D to Thailand. In November of 2015, Thailand OTTO group contacted with us from Internet. They are finding the trustable supplier of S355/2H seamless pipe for the cable car supporter. Due to the special using of the pipes, they are very careful and serious when choosing the supplier. After one months contact and discussion by email, they come to our company. We drive to the pipe mill for visit of 2 days. Through this visit, they are very confident with our production ability and products quality. Finally, they accept the grade we suggest Q345D. After back to office, they put the order of 1800 tons pipe to us directly.
The company's products shipbuilding RD 36 hull steel plate have excellent quality, reasonable prices and strong usability, and are well received by users. Survive by quality, expand the market with integrity, continuously research and develop new products, expand varieties, to meet market demand, and make the company continue to grow. The needs and interests of users are our high philosophy of service and commitment, and customer satisfaction is our eternal pursuit.
We have a professional after-sales service team, the company has developed a clear service process and service standards, after-sales service team members strictly perform after-sales procedures, comply with service standards. The most important thing is that we have set up the correct concept of after-sales service, "customer first, sincere service for users".
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