In the final analysis, the market competition is the competition for customers. Whether selling products or services, the final customer satisfaction is the standard to test the success or failure of marketing work. The so-called after-sales service is to fully understand customers, study customer psychology, pay attention to after-sales details, improve work shortcomings, improve service quality, and Exchange customer brand loyalty through the whole process of quality service.
The company's main products are shipbuiling steel plates, boiler plates, container plates, GL-D36 Ro-Ro carrier steel plate pipeline steel plates, structural steel plates, low-alloy plates, steel sections of various materials and sizes. With the advent of the information age, we have also brought new opportunities to Ascendas. The company network will always provide customers with fast online inquiries. We adhere to the principle of honesty and cooperation and organize high-quality and competitive prices. Resources to thank new and old customers for their support, patronage and love for our company!
After years of operation and accumulation, the company has formed an operation network covering major economic cities across the country, with a group of high-quality professional logistics technicians and management personnel, strong strength and stable logistics channels. The company's business operations include the loading and unloading of steel raw materials and finished materials, GL-D36 Ro-Ro carrier steel plate warehousing, and freight transportation. Our logistics service business has passenger transportation, automobile and construction machinery inspection, logistics information management and operations.
The Indian customer purchased our A516 Gr 70 pressure vessel steel plates to make tanks. They have very strict requirement for raw materials quality. For the A516 Gr 70 pressure vessel steel plates, they asked for Normalizing, 0℃ impact, A578 UT test, PWHT and so on tests, our Q/C department witness the production process with the technician from the customer company together. Meanwhile, we arrange BV inspection to check the quantity, spray mark, stamp on the A516 Gr 70 pressure vessel steel plates, and so on.
We have replenish steel materials stocks, now there are huge stocks of S355JR, A36, GL-D36 Ro-Ro carrier steel plate A572 Gr 50, 16Mo3, A516 Gr 70, ABS grade A, AH32, AH36, EH36, SPA-H, SG295,SM700C etc steel materials. We can arrange delivery for those stock steel products within short time. Meanwhile, we also provide further processing for the GL-D36 Ro-Ro carrier steel plate steel materials, such as cutting, drilling, bending, welding, etc. Please do not hesitate to contact us if you have any steel demands.
The after-sales service department will pay return visit to each customer by call or email, report problems found during the return visit in time, and discuss with the production and quality inspection center to propose effective solutions and follow up in a timely manner, so as to ensure the benefits each customer are fully guaranteed, and to provide customers with more value-added services.
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