The company has a perfect after-sales service system and quality assurance system. The company adheres to the service principle of "all for users", and has established a professional after-sales service team. In the future service process, the after-sales service adopts regular return visit for customers. Timely understand the customer's satisfaction with our products, and solve the user's problems at any time.
After adding phosphorus, copper, chromium, nickel and other trace elements to the steel, a dense and highly adherent protective film is formed on the surface of the steel, which hinders the spread and development of rust and protects the substrate under the rust layer to slow down its corrosion rate. The amorphous spinel-type oxide layer with a thickness of about 50μm-100μm formed between the rust layer and the substrate is dense and has good adhesion to the substrate metal.
Steel logistics takes “steel” as the carrier, “logistics” as the operation, and “information” as the core. It integrates steel trade, e-commerce, and tripartite logistics as one. The flow of funds, information, and logistics promote each other and integrate with each other. Construction industry, metallurgy industry, information industry, modern logistics cross-industry. Our logistics service team will make sure our goods delivered to the leaving port on time.Makes you worry-free after sales.
We exported 2150 Tons SG295 steel coils to Sudan. The Sudan customer is LPG cylinder manufacturer. Before our cooperation, he usually purchased SG295 steel coils from UAE and Turkey. And he got to know our company through our regular customers in Uganda, UAE, and his friends in China. Then he gave us the order. We invited the customer to visit us before contract, but he insisted to visit us when the CCS F32 hull steel plate goods are finished production. After inspecting the size, package in workshop and witness the lab test for the SG295 steel coils, the customer was very satisfied to our quality control and professional arrangement.
The company has a high-quality management, technology and R&D team, and adopts independent research and development, domestic innovative process optimization combination. Relying on advanced manufacturing technology and sophisticated production testing equipment, it has ensured the high quality of products CCS F32 hull steel plate and won a good reputation. We can offer various kinds of steel materials in GB, ASME, ASTM, JIS, DIN, EN, API standards and specifications.
The after-sale service of iron and steel products includes after-sale tracking service, technical guidance, transfer of relevant bills, handling of objections and many other contents. The handling of quality objections accounts for a large proportion. When dealing with these problems, we should distinguish the responsibilities, and compensate or return the inconvenience or loss caused to users due to steel.
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