Our company will set up a full-time service engineer for the project, who is responsible for the interface and coordination of technical support and after-sales service of the RINA EH32 bulkhead deck steel plate project. In response process of customer service center, in case of technical support and after-sales service demand, the user shall contact the full-time engineer of RINA EH32 bulkhead deck steel plate customer service center, and the technical personnel will give corresponding answers and on-site treatment according to the needs of users.
SM490B is a structural steel produced according to Japanese standard JIS G3106, with a strength σb of 490MPa. This standard applies to bridges, ships, vehicles, petroleum storage tanks, manufacturing plants, general construction and various engineering machinery, such as drilling rigs, electric shovels, electric wheel dump trucks, mining vehicles, and excavators used in mines and various engineering constructions.
With the continuous development of foreign business, our company has achieved pleasant cooperation with a number of freight companies, including international air transport (including international express) and sea bulk cargo, we can provide the best service. In order to better develop the air transport from mainland to foreign countries, so that the goods can be transferred in Hong Kong in a timely manner.
The Peru customer has cooperated with us since April 2015, and then they purchased 300 tons A36 mild steel plates as trial order. Since then, they book more than 1000 tons from us every time, and about two times every year. They asked SGS test every time. Through our cooperation those years, we have built very good relationship and they entrust us to buy other related RINA EH32 bulkhead deck steel plate products for them from China also. And they have introduced us good customers in Peru, among which there are also governmental projects. It is a win-win cooperation between us.
For ASTM A573 Grade 70/A573 Gr.70 carbon manganese silicon steel plates, our company would issue the original mill test certificate RINA EH32 bulkhead deck steel plate EN 10204 3.1 for clients when arrange delivery, so that clients can trace the A573 Gr.70 plates origin easily.
In addition to quality assurance, service is also important for the competition of steel suppliers. All the after-sales service personnel of the company have received professional training and assessment. The steel products supplied by our company enjoy the life-long quality problem replacement service. In the process of using our steel RINA EH32 bulkhead deck steel plate products, if there is any problem, just contact us in time, and our after-sales service personnel will look for countermeasures and solve the problem with you as soon as possible.
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