Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
St52-3 steel, A131 grade B steel wide flats is low alloy high strength steel. The main characteristics of St52-3 steel are high tensile strength and yield point. St52-3 steel is used in civil construction, underground engineering, bridge structure, ocean structure, container manufacturing, automobile and machine manufacturing. Based on the principle of quality oriented, the company has established a perfect quality standard inspection system to provide customers with high-quality and low-cost steel products and after-sales services, which has been supported and praised by new and old users from all walks of life.
The company has huge steel A131 grade B steel wide flats products stock all the year round to meet the urgent needs of customers. For stock products, we can arrange delivery within 3 days. The transportation department and shipping department shall coordinate and follow up to update the progress to customers regularly, i.e. where the goods have arrived, so as to let customers not worry and rest assured. Think about what the customers think and what the customers are anxious about, solve problems for customers efficiently and effectively, is the direction of our unremitting efforts.
our company offered 2950 ton A36 steel A131 grade B steel wide flats plate to Philippines customer, which was used to build water supply project. It is the government project. The procurement with their project engineer come to China to discuss this project in middle of 2016. After checking the mill, they signed the contract with us. we supply the ASTM A36 Original Mill Test Certificate Stamped.
The company has sufficient stocks and complete specifications. The common carbon steel plates, marine plates, A131 grade B steel wide flats and storage tank steel plates sold are all produced by large state-owned steel companies such as Shougang, Hegang, Taiyuan Iron and Steel, with quality assurance and worry-free after-sales. The company develops and grows under the concept of seeking innovation in stability and advancing with the times for development. After a short period of development, it has begun to take shape.
First of all, we should establish a correct concept of after-sales service. Service concept is an important part of corporate culture and a long-term enterprise value concept. Our company's after-sales service embodies the concept of "customer first, sincere service for customers". As long as we are in the "sincere service for users" under the guidance of the idea, I believe we will get rich returns.
Leave a Message