In line with the service concept of "honesty first, customer first" and the service tenet of "all for customer satisfaction", the company adopts the acceptance and response mode of combining manual and automatic, and accepts the diversified service demands of customer business consultation, complaint declaration, business acceptance, etc. through telephone, fax, e-mail, visit, letter, etc.
A709Gr50 steel is a high-strength low-alloy stee. It is widely used in engineering structures, such as building steel structures, construction machinery, mining and mountain machinery, trucks, bridges, pressure vessels, especially for those requiring good weldability and toughness Construction and construction machinery parts. BBNsteel’s engineers suggest customer choose low temperature impacting test for steel A709 grade 50 at zero centigree, because these steel plates A709Gr50 normally used in this temperature.
The company has huge steel BV FH36 offshore structural steel plate products stock all the year round to meet the urgent needs of customers. For stock products, we can arrange delivery within 3 days. The transportation department and shipping department shall coordinate and follow up to update the progress to customers regularly, i.e. where the goods have arrived, so as to let customers not worry and rest assured. Think about what the customers think and what the customers are anxious about, solve problems for customers efficiently and effectively, is the direction of our unremitting efforts.
In January 2019, one of our Vietnam customer purchased 395.62 tons Q345B steel plate BV FH36 offshore structural steel plate for their construction project, we prepared all the goods ready within 5 days, and supplied the goods with painting sand blasting to SA2.5 BV FH36 offshore structural steel plate and priming gray oxide primer, and arrange shipment in time. Meet the customer urgent delivery request.
It is a modern high-tech professional enterprise integrating scientific research, BV FH36 offshore structural steel plate production and sales. The company is mainly engaged in the manufacture, installation and commissioning of boiler and pressure vessel, chemical, metallurgical, petroleum and other equipment, as well as BV FH36 offshore structural steel plate process technology development, technology transfer and related technical consulting and technical services.
The company's after-sales service team is a high-quality professional team. Most after-sales employees have rich service experience and have reached the level of after-sales engineer. The after-sales department implements the after-sales personnel responsibility system and a 24-hour response mechanism. The company's advanced customer relationship management system provides customers with "standardized and streamlined services". A sound customer relationship maintenance system, and a "one-stop" customer satisfaction tracking system, all reflect our strong after-sales service guarantee.
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