It is very important for an enterprise to have a sound after-sales service system, which not only ensures the normal outflow and inflow of the company's products, but also improves the trust of the company's products in the hearts of customers. Our company has a special after-sales service team and good after-sales service reputation. In case of any problem in the use of our steel products ABS grade D hot rolled strips , whether quality problem or not, the after-sales service department will assist in solving the problem as soon as possible, and regularly consult and track the use of the steel products.
How to choose the ABS grade D hot rolled strips? Take 304 material as an example: From the perspective of price analysis, it is assumed that 304 stainless steel pipe is even lower than the general price of 301 material on the market and should be carefully identified. It is likely that other materials are fake. Confess whether the 304 stainless steel pipe is printed with 304 material on the surface and require the manufacturer’s quality certificate as a certificate; it can be tested with acid reagents.
The annual sales volume of steel product is over 300,000 tons, and the sales volume has increased year by year. The business scope covers the Southeast Asia, Eastern Europe, Middle East, Africa, North America, and South America. Client services are mainly in the petrochemical, wind power, shipbuilding, steel structure, machinery manufacturing, and construction industries. Throughout the process, we provide customers with professional personal steel customization services and one-stop solutions, professionally set a variety of futures, fast delivery, and excellent prices.
In 2013, one of our clients in Korea purchased 890 tons Q345B square tube from us for one building construction project. Our clients required no burr in the side of the tube, we finally produce the goods with great condition and +/-0.25mm tolerance for wall thickness, which is a very great tolerance with customers’ required size. Our square tube full available range is 2-16mm for wall thickness, and 40-500mm for width. In addition, our Q/C department will seriously control all of the process of every order.
The company has sufficient stocks and complete specifications. The common carbon steel plates, marine plates, ABS grade D hot rolled strips and storage tank steel plates sold are all produced by large state-owned steel companies such as Shougang, Hegang, Taiyuan Iron and Steel, with quality assurance and worry-free after-sales. The company develops and grows under the concept of seeking innovation in stability and advancing with the times for development. After a short period of development, it has begun to take shape.
After sales service support personnel pay attention to commitment in their work. In the process of people to people communication, mutual trust is an important factor for the long-term and stable communication. After sales service personnel must do what they say in the process of communication with customers.
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