Our company is a specialized technical support and after-sales service organization - customer service center. At the same time, we have provided excellent technical KF36 offshore engineering steel personnel and strong technical support for our company, and cultivated an excellent after-sales team for our company. Our company will appoint a full-time service manager to be responsible for the unified coordination of technical support and KF36 offshore engineering steel after-sales service of the project.
The types of carbon steel are basically as the following: KF36 offshore engineering steel, Carbon structural steel, which is mainly used in various projects. High-quality carbon structural steel, whose main purpose is for important parts. Carbon tool steel, which is mainly used to make various small tools. Cast carbon steel parts for general engineering, which are mainly used for complex parts that are difficult to form by forging and other methods and require high mechanical properties.
In view of the characteristics of container transportation, such as high added value, low cargo damage and short time, our company takes more consideration of port collection and distribution conditions, port facilities, flight density and route coverage when choosing ports. For the convenience of customers, as well as the safety of goods.
The Indonesia INKA is the only train carriage maker for railway industry in Indonesia. We cooperated with them since 2012 and supply them SPA-H steel. The SPA-H steel is used by them to fabricate train carriage. We have huge stocks for SPA-H steel and can arrange delivery for them in short time after receiving order. Meanwhile, our product KF36 offshore engineering steel quality has passed their test for so many times use. Therefore, they trust us and give us repeat orders regularly. And we also do our best to support them and have never let them down though past cooperations.
There is a silo technology R&D center in our company with many experts. Our technical backbones go abroad to study advanced technologies regularly to make our technology and products leading in the world. We provide our customers with KF36 offshore engineering steel high-quality steel plates, the excellent quality from specialty. With good reputation, high-quality products, strong strength, and low prices, we welcome the clients from the world to come to visit our factory.
Our company has established and constantly improved the customer service system and emergency response system. Through the customer service management system, we track the service of the after-sales service team and provide efficient and standard services in time. At the same time, the company formulates a regular return visit system, compares the historical cases of customer problems, proposes a pre solution, and ensures that the service is in place in a short time.
Leave a Message