Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
The main steel plates for oil and gas pipelines are X42, X46, X52 (L360), X56 (L390), X60 (L420), X65 (L460), X70, X80. The specification range of steel plate used by the company for oil and gas pipelines: thickness 8mm-60mm. It can produce additional flaw detection requirements and Z15-Z35 tear resistance (thickness direction performance) steel plates ABS DH40 hull structural steel plate, and can also provide Z-direction performance steel plates according to ASTM A770 and other standards.
The trend of international shipping development of large-scale ships and strategic joint ventures puts forward higher requirements for modern ports. Modern ports no longer use the general cargo throughput as a measure sign, and container throughput will become the main sign to measure the role and status of modern ports. The average container capacity in 2000 is 3200teu, and it is expected to be 5500teu in 2020.
The Indonesia INKA is the only train carriage maker for railway industry in Indonesia. We cooperated with them since 2012 and supply them SPA-H steel. The SPA-H steel is used by them to fabricate train carriage. We have huge stocks for SPA-H steel and can arrange delivery for them in short time after receiving order. Meanwhile, our product ABS DH40 hull structural steel plate quality has passed their test for so many times use. Therefore, they trust us and give us repeat orders regularly. And we also do our best to support them and have never let them down though past cooperations.
The company has sufficient stocks and complete specifications. The common carbon steel plates, marine plates, ABS DH40 hull structural steel plate and storage tank steel plates sold are all produced by large state-owned steel companies such as Shougang, Hegang, Taiyuan Iron and Steel, with quality assurance and worry-free after-sales. The company develops and grows under the concept of seeking innovation in stability and advancing with the times for development. After a short period of development, it has begun to take shape.
If customers have any difficult problems during use of the steel materials, they can contact the company's after-sales service department to feedback the existing problems. The after-sales department will reply as soon as possible to ensure that each customer has a good after-sales experience. Under special circumstances, the after-sales service department will start the problem-solving process, and the engineers in charge of the area will quickly follow up to solve the problem.
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