Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
SA517GrQ material is a high-strength quenched and tempered alloy steel plate, which belongs to the steel for offshore oil drilling racks. The upper limit of SA517GrQ steel plate thickness is 150mm, and the upper limit of rack steel is 177.8mm. BBN STEEL has opened up a new heat treatment process route for the 177.8mm thick offshore platform rack steel A517GrQ, and strives to improve the production capacity of this product.
We have efficient and quick logistic team service. We promise that after the customer places the order, the spot products will be shipped, processed, and cut on the same day. The steel TMCP A131 EH36 offshore structure steel products will be shipped in 2-5 days according to the characteristics of the product. The company has always been adhering to the service concept of "integrity, pragmatism, enthusiasm" and dedicated to providing our customers with high-quality steel products and after-sales service.
Good news: In May 17th, 2018, the Myanmar navy's local representative visit our office and hot rolled plate production line, and sign another contract 2025 tons LR A shipbuilding steel plates TMCP A131 EH36 offshore structure steel order in our office. With the fast development in Myanmar, Myanmar navy build frigate every year. Bebon cooperated with Myanmar Navy company from from 2015. They purchased 412 ton LR AH36 ship steel plate from Bebon as trial order in 2015. After receiving the goods, they speak highly of the quality and bebon's service. After that they purchase the shipbuilding steel plate from bebon regularly.
Since its establishment, the company has participated in several key railway and highway projects. After years of development, the company’s TMCP A131 EH36 offshore structure steel domestic market has been exported to more than a dozen provinces and cities including Kunming, Shenzhen, Hunan, Sichuan, Shanghai, Nanjing, Heihe, Jilin, Inner Mongolia, and Xinjiang . International trade is exported to Kazakhstan, South Korea, Vietnam, South Africa and many other countries, and has been well received by customers.
Our company regularly visits customers, consults and follows up the after-sales service, and directly solves problems for customers. In the use of our steel materials, whether quality problems or not, the after-sales will help solve the problem as soon as possible. We promise free life-long replacement for any product quality problems. The sound after-sales service system make you free from worries.
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