Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
In the cement plant, wear-resistant steel plate can be used in the pulverizer blade, chute lining, guide blade, recycling bucket lining, etc., but the cement plant has higher requirements for wear-resistant steel plate, so it needs to select a better function and thicker steel plate. Construction machinery needs to withstand strong pressure and wear. Therefore, the RD 32 VSL vessel steel sheets, wear-resistant steel plates used in construction machinery are steel plates with good performance. These wear-resistant steel plates are mainly used for the whole mechanical equipment or the primary parts of the equipment, such as pieces, bottom plates, drill pipes or the whole bulldozer.
The trend of international shipping development of large-scale ships and strategic joint ventures puts forward higher requirements for modern ports. Modern ports no longer use the general cargo throughput as a measure sign, and container throughput will become the main sign to measure the role and status of modern ports. The average container capacity in 2000 is 3200teu, and it is expected to be 5500teu in 2020.
The Philiphine customer is our old customer, and they are engaged in offshore oilfield resources drilling projects. Thus they have regular steel demands. They ordered 1008 tons API 5L grade B ERW pipes and Q345B seamless pipes from us in April 2018. And told us that is a regular demand almost every two month. Since our first success cooperation, we have cooperated with each other regularly. And they also bring us new opportunities and signification in Philippians market.
Our products have perfect after-sales system to protect the interests of customers. At the same time, we can according to RD 32 VSL vessel steel sheets customer's requirements, processing requirements, cutting technical requirements, etc., to develop detailed solutions for customers, so as to make customers 100% satisfied. If you have any requirements and needs, please contact us in time.
The after-sale service of iron and steel products includes after-sale tracking service, technical guidance, transfer of relevant bills, handling of objections and many other contents. The handling of quality objections accounts for a large proportion. When dealing with these problems, we should distinguish the responsibilities, and compensate or return the inconvenience or loss caused to users due to steel.
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