Our technical department plays important role in our professional communication with customers, especially those who have high technical requirements for steel materials and those who need complex further processing. Under such condition, our technician department can provide technical support in time, anylize customer design or make drawing according to customer needs rapidly, so that we can proceed smoothly. The profession of our team has won great praise of customers.
Available steel plate types our company produce and supply: A36 carbon structural steel plate, Q345B low alloy high strength steel plate, steel plate for bridge, steel plate for building structure, Grade AH36 steel plate for shipbuilding and offshore platforms, boiler and pressure vessel steel 16Mo3, steel plate for mold, NV F40 hull steel structural plate, API 5L pipeline steel plates for oil and gas transportation, high-strength steel plates, corrosion-resistant steel A588 plates, clad steel plates, and NM500 wear-resistant steel plates.
Our ogistics department has a professioanl team to support the goods’ transportation and delivery time. Its responsibilities: make customs clearance documents, track products production process, and update shipping information for customers. The company will adhere to the mission of reflecting social values, take the scientific management system as the guarantee of daily operations, and provide continuous technological innovation to support its sustainable development.
In year 2015, we supplied 950 tons S355J0 angle steel to Egypt government. We have cooperation with local government for more than 3 years. Every year, they would order more than 3000 tons of NV F40 hull steel structural plate steel from our company.
Since its establishment, the company has participated in several key railway and highway projects. After years of development, the company’s NV F40 hull steel structural plate domestic market has been exported to more than a dozen provinces and cities including Kunming, Shenzhen, Hunan, Sichuan, Shanghai, Nanjing, Heihe, Jilin, Inner Mongolia, and Xinjiang . International trade is exported to Kazakhstan, South Korea, Vietnam, South Africa and many other countries, and has been well received by customers.
We have a professional after-sales department to collect all information related to customers, so as to make relevant treatment in time according to the information, and file it; guide the user's product use methods and precautions; coordinate with the sales department, visit customers regularly, understand the customer's use and new requirements, and make a customer visit record; When communicating with customers, they should be enthusiastic and careful to understand the situation of product problems and put forward solutions
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