After comprehensive and professional training such as customer service, the customer service team has more strict discipline in the management of customer service team to ensure that customer service personnel respond to customers with a professional attitude. A process supervision system has been set up to let each customer supervise the process of the system with us
Due to the excellent corrosion resistant properties, SA387 GRADE 91 Class 1 sheet is also an option for use in sour service environments. The material has good weldability and with its heat resistant qualities, the material is a highly versatile steel which can be used in numerous applications. Mechanical properties of SA387 GRADE 91 Class 1 Tensile strength, ksi [MPA]:85 to 110 [585 to 760]Yield strength, min, ksi [MPa]/(0.2% offset):60 [415]Elongation in 2 in. [50mm], min, %:18
"Efficiency is benefit, time is money", the company is equipped with a high standard logistics team. After the products pass the factory inspection, they will coordinate the shipment as soon as possible according to customer requirements and schedules to hand over the booked steel materials to customers at the first time, to ensure no delay of customer's project progress, to strive for more project preparation time for customers.
BBN had provided normal strength RE flat bars Hardox plates for more than 15 years for widely applied in coal mining machinery, cement equipment, road construction machinery, engineering machinery, dump trucks, metallurgical area and port fields. In 2016,we brought our customer to visit our normal strength RE flat bars NM400 steel plate producing line and our Shanghai warehouse for 30000 tons plate and structure. As a result, Our client purchased 500 tons NM 400 as first order, which is shipped by 3 times. In future, BBN will always guarantee that all the delivery condition for Hardox plate provided will be with quenching and tempering, which is the best delivery type according GBT 24186 standard.
The company has accumulated rich experience in long-term cooperation with new and old customers, which makes our products normal strength RE flat bars more unique in the same industry, and is favored and praised by users. We always adhere to the enterprise spirit of "integrity, dedication, and people-oriented" and the business philosophy of "creating benefits for users". As a leading international steel supplier, BEBON have two warehouses which are near by Tianjin port and Shanghai port.
The company's after-sales service team is a high-quality professional team. Most after-sales employees have rich service experience and have reached the level of after-sales engineer. The after-sales department implements the after-sales personnel responsibility system and a 24-hour response mechanism. The company's advanced customer relationship management system provides customers with "standardized and streamlined services". A sound customer relationship maintenance system, and a "one-stop" customer satisfaction tracking system, all reflect our strong after-sales service guarantee.
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