After comprehensive and professional training such as customer service, the customer service team has more strict discipline in the management of customer service team to ensure that customer service personnel respond to customers with a professional attitude. A process supervision system has been set up to let each customer supervise the process of the system with us
Q345 steel belongs to low alloy high strength steel, which is mainly used in construction and engineering structure. Q345 steel contains a small amount of alloy elements, and it is widely used in various welding structures, such as bridges, vehicles, ships, pipelines, boilers, large vessels, storage tanks, heavy machinery and equipment, mining machinery, power stations, plant structures, low-temperature pressure vessels, textile machinery parts, etc. Q345 steel has higher yield strength than Q235 steel. Of course, the price of A131 FH40 ship construction steel, Q345 steel is higher than that of Q235.
Land transportation inquiry: (RMB fee) it is required to master the kilometers and towing price of major cities; packing price of each port area; customs clearance fee, commodity inspection fee, and animal and plant inspection fee standard. Key information to be clarified after accepting the consignation of the consignor (generally fax): shipping date, number of packages, box type, box quantity, gross weight and volume.
The Philiphine customer is our old customer, and they are engaged in offshore oilfield resources drilling projects. Thus they have regular steel demands. They ordered 1008 tons API 5L grade B ERW pipes and Q345B seamless pipes from us in April 2018. And told us that is a regular demand almost every two month. Since our first success cooperation, we have cooperated with each other regularly. And they also bring us new opportunities and signification in Philippians market.
The company adheres to the business philosophy of "good quality, customer first, honesty and trustworthiness", and strives to provide customers with high-quality A131 FH40 ship construction steel products and excellent services. Our company's products A131 FH40 ship construction steel are widely used in petroleum, chemical, power station, boiler and other industries, mainly used in reactors, heat exchangers, separators, spherical tanks, oil and gas tanks, liquefied gas tanks, nuclear energy reactor pressure shells and other equipment.
We should focus on the main problems to be solved and pay attention to efficiency. After receiving the user's quality objection report data, the possible causes, responsible units, compensation amount, etc. of the problem shall be judged based on experience. To have a clear service plan, to be clear about what your main problem is, what technical support is needed, these should be prepared.
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