Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Q690E material has high strength, good fatigue resistance; high toughness and low brittle transition temperature; good cold forming performance and welding performance. In addition, marine grade KD32 hull steel plate, Q690 high strength steel plate and sheet has good corrosion resistance and certain wear resistance. High strength, especially in the normalizing or normalizing plus tempering state has a higher comprehensive mechanical properties.
As a leading international steel supplier, we have two warehouses, close to Tianjin port and Shanghai port. This superior geographical location effectively saves the domestic transportation cost and greatly improves our service level. At the same time, it also shortens our delivery time and provides more convenience for customers.
We exported 2150 Tons SG295 steel coils to Sudan. The Sudan customer is LPG cylinder manufacturer. Before our cooperation, he usually purchased SG295 steel coils from UAE and Turkey. And he got to know our company through our regular customers in Uganda, UAE, and his friends in China. Then he gave us the order. We invited the customer to visit us before contract, but he insisted to visit us when the marine grade KD32 hull steel plate goods are finished production. After inspecting the size, package in workshop and witness the lab test for the SG295 steel coils, the customer was very satisfied to our quality control and professional arrangement.
As leading EN10025-6 S460QL structural steel plates supplier in China, our company has supplied hundreds of thousands tons S460QL steel plates to clients to assist them finish one after another marine grade KD32 hull steel plate magnificent projects.
In addition to quality assurance, service is also important for the competition of steel suppliers. All the after-sales service personnel of the company have received professional training and assessment. The steel products supplied by our company enjoy the life-long quality problem replacement service. In the process of using our steel marine grade KD32 hull steel plate products, if there is any problem, just contact us in time, and our after-sales service personnel will look for countermeasures and solve the problem with you as soon as possible.
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