In line with the service concept of "honesty first, customer first" and the service tenet of "all for customer satisfaction", the company adopts the acceptance and response mode of combining manual and automatic, and accepts the diversified service demands of customer business consultation, complaint declaration, business acceptance, etc. through telephone, fax, e-mail, visit, letter, etc.
Structural steel for construction is used to build boilers, ships, bridges, workshops and other building materials. This kind of steel usually needs welding construction, so it is generally low carbon steel with carbon content less than 0.25%, which is mostly used in hot rolling or normalizing state. ABS grade A monohull steel, Structural steel for machinery is used for manufacturing machines or mechanical parts. This kind of steel is often used after carburizing or quenching and tempering. The steel used for carburizing is low carbon steel with carbon content of 0.1% ~ 0.3%. Steel used for quenching and tempering refers to medium carbon steel with carbon content of 0.3% ~ 0.6%.
The company has huge steel ABS grade A monohull steel products stock all the year round to meet the urgent needs of customers. For stock products, we can arrange delivery within 3 days. The transportation department and shipping department shall coordinate and follow up to update the progress to customers regularly, i.e. where the goods have arrived, so as to let customers not worry and rest assured. Think about what the customers think and what the customers are anxious about, solve problems for customers efficiently and effectively, is the direction of our unremitting efforts.
In April 2018, our Philiphine customer purchased 1008 Tons API5 L Gr.B ERW&Q345B SMLS pipe ABS grade A monohull steel for offshore oildfield resources drilling project. This is a regular demand almost two month, and we has been cooperated more than three times, totally around 2100 tons steel pipe since 2015 year.
We have replenish steel materials stocks, now there are huge stocks of S355JR, A36, ABS grade A monohull steel A572 Gr 50, 16Mo3, A516 Gr 70, ABS grade A, AH32, AH36, EH36, SPA-H, SG295,SM700C etc steel materials. We can arrange delivery for those stock steel products within short time. Meanwhile, we also provide further processing for the ABS grade A monohull steel steel materials, such as cutting, drilling, bending, welding, etc. Please do not hesitate to contact us if you have any steel demands.
Customer first, reputation first, high-quality and perfect after-sales service is the extension of our product value and an important guarantee for the interests of customers. The purpose of our ABS grade A monohull steel service quality management system is to establish and constantly improve a scientific, reasonable and efficient service quality management system, and complete the after-sales service quality guarantee work of customers fairly, accurately and timely, For our company's ABS grade A monohull steel customer service to establish a good, comprehensive, full service system.
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