Our company will set up a full-time service engineer for the project, who is responsible for the interface and coordination of technical support and after-sales service of the ABS A36 bulk carriers steel project. In response process of customer service center, in case of technical support and after-sales service demand, the user shall contact the full-time engineer of ABS A36 bulk carriers steel customer service center, and the technical personnel will give corresponding answers and on-site treatment according to the needs of users.
What is the difference between ABS A36 bulk carriers steel, carbon steel pipe and seamless steel pipe? Carbon steel pipe, the performance of this kind of steel pipe is controlled by the amount of carbon content. Different carbon content has different properties and uses. Carbon steel pipe can be seamless or seam welded. Seamless steel pipe is a large category of steel pipe, which can include carbon seamless steel pipe, low alloy seamless steel pipe, high pressure boiler pipe, oil cracking pipe and so on.
Facing the new situation and facing new goals, the company revolves around the sixteen-character development policy of “prioritizing production preservation, society-oriented, market operation, and brand creation and efficiency”. Layout the country in accordance with the modern logistics model, and accelerate the establishment of a modern integrated steel enterprise integrating steel storage, transportation, processing, and distribution.
The Indonesia INKA is the only train carriage maker for railway industry in Indonesia. We cooperated with them since 2012 and supply them SPA-H steel. The SPA-H steel is used by them to fabricate train carriage. We have huge stocks for SPA-H steel and can arrange delivery for them in short time after receiving order. Meanwhile, our product ABS A36 bulk carriers steel quality has passed their test for so many times use. Therefore, they trust us and give us repeat orders regularly. And we also do our best to support them and have never let them down though past cooperations.
Our company stocks a wide range of hot rolled carbon steel plate distributed globally from our service centers in the U.S., Canada, Mexico, U.K, France, Shanghai, and Singapore. Customers calling for ABS A36 bulk carriers steel A516 a lot of times are also trying to get their arms around forecast issues. As our customers continue to work on their forecasts, IRON & Steel has options to help you conduct structured forecast reviews and put inventory strategies in place to effectively manage any impact from forecast variability.
We have a professional after-sales department to collect all information related to customers, so as to make relevant treatment in time according to the information, and file it; guide the user's product use methods and precautions; coordinate with the sales department, visit customers regularly, understand the customer's use and new requirements, and make a customer visit record; When communicating with customers, they should be enthusiastic and careful to understand the situation of product problems and put forward solutions
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