Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
With the development of pipeline steel plate technology and the advancement of welded pipe forming and welding technology, the application scope of pipeline welded pipe is gradually expanding, especially in the range of large-diameter group spacing. Occupying a leading position in the field of line pipes has restricted the development of stainless steel seamless line pipes. In 2004, the output of icebreaker use ABS F40 ship plate seamless line pipes was about 400,000 tons, with steel grades including X42-70, and varieties of onshore line pipes and subsea line pipes.
"Efficiency is benefit, time is money", the company is equipped with a high standard logistics team. After the products pass the factory inspection, they will coordinate the shipment as soon as possible according to customer requirements and schedules to hand over the booked steel materials to customers at the first time, to ensure no delay of customer's project progress, to strive for more project preparation time for customers.
The Indonesia INKA is the only train carriage maker for railway industry in Indonesia. We cooperated with them since 2012 and supply them SPA-H steel. The SPA-H steel is used by them to fabricate train carriage. We have huge stocks for SPA-H steel and can arrange delivery for them in short time after receiving order. Meanwhile, our product icebreaker use ABS F40 ship plate quality has passed their test for so many times use. Therefore, they trust us and give us repeat orders regularly. And we also do our best to support them and have never let them down though past cooperations.
Our products have perfect after-sales system to protect the interests of customers. At the same time, we can according to icebreaker use ABS F40 ship plate customer's requirements, processing requirements, cutting technical requirements, etc., to develop detailed solutions for customers, so as to make customers 100% satisfied. If you have any requirements and needs, please contact us in time.
The company conducts periodic and targeted training and guidance for after-sales service personnel. As the saying goes, "no one is perfect, no gold is red", to help after-sales service personnel improve service skills and correct service attitude. Carry out relevant technical training for after-sales service personnel, so that after-sales service practitioners have professional product knowledge.
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