Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Pressure vessel steel plate is mainly used for manufacturing pressure vessel or other similar equipment for gas separation and gas storage and transportation in petroleum and chemical industry. Generally, the working pressure of ABS F32 offshore steel sheets pressure vessel steel plate is 320kg / cm2 or 630kg / cm2 under normal pressure, and the temperature is within the range of - 20-450 ° C. It is required that the pressure vessel steel plate has not only certain strength and good plasticity and toughness, but also good cold bending and welding performance.
In the process of ABS F32 offshore steel sheets steel transportation, enterprises often use railway transportation, highway transportation, water transportation and other ways to transport. According to the cargo owner's requirements on the timeliness of the goods and the different transportation routes, our company will choose ABS F32 offshore steel sheets different modes of transportation. According to the specific needs of customers, or specify the mode of transportation.
In October, 2018, our Malaysia customer purchased 600 Tons CCS-AH36 Ship Building Steel Plates to use in their shipbuilding project .This customer is a famous shipyard in Malaysia. Their company has the business scope of tourism, ABS F32 offshore steel sheets shipbuilding, transportation and so on. As a terminal manufacturer, they have strict requirements on quality . After visiting our factory, the customer are very satisfied with the quality of this batch of ABS F32 offshore steel sheets CCS-AH36 Ship Building Steel Plates.
For ASTM A573 Grade 70/A573 Gr.70 carbon manganese silicon steel plates, our company would issue the original mill test certificate ABS F32 offshore steel sheets EN 10204 3.1 for clients when arrange delivery, so that clients can trace the A573 Gr.70 plates origin easily.
Due to other non-steel quality reasons caused by the customer dissatisfaction, to timely explain to the customer, and help them solve the problem, for the customer really because of their own reasons, to give patient reply.The process of objection handling is the process of our technical service.
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