Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
S35C steel is a high-quality carbon structural steel, which has good plasticity and appropriate strength, good process performance, and acceptable welding performance. It is mostly used in normalized and quenched and tempered states. Grades included in the JIS G 4051 standard: S10C, S15C, S20C, S25C, S30C, S33C, S35C, S40C, hot rolled RA 40 hull steel plate, S45C, S48C, S50C, S53C, S55C, S58C, S09CK, S15CK, S20CK.
The predecessor of Ningbo port is Ningbo Port Authority. Ningbo port consists of Beilun port, Zhenhai port, Ningbo port, Daxie port and Chuanshan port. It is a multi-functional and comprehensive modern deep-water port integrating inland river port, estuary port and seaport.
In the year of 2015, customer from Peru oil refinery contact with us from Internet. After one month’s negotiation and quotation, they chose us as there supplier of raw steel plate hot rolled RA 40 hull steel plate grade ASTM A36. We get an trail order of 300 tons in April. When the first ship arrived, they inspect the steel plate and very happy with the quality we supply. Then they put another 1700 tons order, we sent to them within 90 days. Our company management group visit the customer in the beginning of 2016 and the visit is very successful.
Expect in the hot rolled RA 40 hull steel plate goods regardless quality be still on the price after-sales service we all will keep in the middle of go together of advantage position real attain the ream customer satisfaction.Our advantage is: experienced craftsmen hot rolled RA 40 hull steel plate product development technology, excellent production team, hand strict quality control, sales and after-sales service.
We have a professional after-sales service team, the company has developed a clear service process and service standards, after-sales service team members strictly perform after-sales procedures, comply with service standards. The most important thing is that we have set up the correct concept of after-sales service, "customer first, sincere service for users".
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