Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
SA387Gr5Cl2 steel material is suitable for refining and gas treatment in hydrogenation and conversion equipment at high temperature. The maximum thickness of ABS D40 submarine hull steel, SA387Gr5Cl2 steel plate can reach 250mm. According to different thickness and impact requirements, the heat treatment of SA387Gr5Cl2 steel plate is normalizing plus tempering or normalizing plus rapid cooling plus tempering. By using special smelting method, the content of phosphorus is reduced so that sa387 has high brittleness resistance and good impact toughness at low temperature.
The annual sales volume of steel product is over 300,000 tons, and the sales volume has increased year by year. The business scope covers the Southeast Asia, Eastern Europe, Middle East, Africa, North America, and South America. Client services are mainly in the petrochemical, wind power, shipbuilding, steel structure, machinery manufacturing, and construction industries. Throughout the process, we provide customers with professional personal steel customization services and one-stop solutions, professionally set a variety of futures, fast delivery, and excellent prices.
In November of 2015, Thailand one company contacted with us from Internet. They are find the trustable supplier of S355J2H seamless pipe ABS D40 submarine hull steel for there cable car supporter. Due to the special using of the pipes, they are very careful and servious when choosing the supplier. After one months contact and discussion by email, they come to our company. We drive to the pipe mill for visit of 2 days. Through this visit, they are very confident with our production ability and proucts quality. Finally, they accept the grade we suggest Q345D. After back to office, they put the order of 1400 tons pipe to us directly.
Since its establishment, the company has participated in several key railway and highway projects. After years of development, the company’s ABS D40 submarine hull steel domestic market has been exported to more than a dozen provinces and cities including Kunming, Shenzhen, Hunan, Sichuan, Shanghai, Nanjing, Heihe, Jilin, Inner Mongolia, and Xinjiang . International trade is exported to Kazakhstan, South Korea, Vietnam, South Africa and many other countries, and has been well received by customers.
Our company has established and constantly improved the customer service system and emergency response system. Through the customer service management system, we track the service of the after-sales service team and provide efficient and standard services in time. At the same time, the company formulates a regular return visit system, compares the historical cases of customer problems, proposes a pre solution, and ensures that the service is in place in a short time.
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