Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
S460Q steel plate is a quenched and tempered high-strength steel plate, the series grades are S460Q, S460QL, S460QL1, and the European standard EN10025-6 is implemented. S460QL1 steel plate is mainly used to manufacture low-temperature resistant, high-strength key components, construction machinery, mining machinery structures, etc. It is a high-strength structural steel plate. S460QL1 steel plate delivery status: quenched and tempered (quenched + tempered).
Land transportation inquiry: (RMB fee) it is required to master the kilometers and towing price of major cities; packing price of each port area; customs clearance fee, commodity inspection fee, and animal and plant inspection fee standard. Key information to be clarified after accepting the consignation of the consignor (generally fax): shipping date, number of packages, box type, box quantity, gross weight and volume.
In 2013, one of our clients in Korea purchased 890 tons Q345B square tube from us for one building construction project. Our clients required no burr in the side of the tube, we finally produce the goods with great condition and +/-0.25mm tolerance for wall thickness, which is a very great tolerance with customers’ required size. Our square tube full available range is 2-16mm for wall thickness, and 40-500mm for width. In addition, our Q/C department will seriously control all of the process of every order.
The company has sufficient stocks and complete specifications. The common carbon steel plates, marine plates, TM rolled GL-AH 32 higher strength steel and storage tank steel plates sold are all produced by large state-owned steel companies such as Shougang, Hegang, Taiyuan Iron and Steel, with quality assurance and worry-free after-sales. The company develops and grows under the concept of seeking innovation in stability and advancing with the times for development. After a short period of development, it has begun to take shape.
Our company regularly visits customers, consults and follows up the after-sales service, and directly solves problems for customers. In the use of our steel materials, whether quality problems or not, the after-sales will help solve the problem as soon as possible. We promise free life-long replacement for any product quality problems. The sound after-sales service system make you free from worries.
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