The company has a perfect after-sales service system and quality assurance system. The company adheres to the service principle of "all for users", and has established a professional after-sales service team. In the future service process, the after-sales service adopts regular return visit for customers. Timely understand the customer's satisfaction with our products, and solve the user's problems at any time.
H13 tool steel is the most widely used and most representative hot work die steel. Its main characteristics are:(1) CCS grade A ferries steel has high hardenability and high toughness;(2) Excellent thermal crack resistance, water cooling can be used in the work place;(3) With moderate wear resistance, carburizing or nitriding processes can also be used to increase the surface hardness, but the thermal crack resistance should be slightly reduced.
In particular, the EU imports a large amount of iron ore from central and South America and Oceania, which are mainly transported by sea. The perfect port infrastructure makes the port operation cost of EU iron ore raw materials import relatively low. However, the CCS grade A ferries steel steel transportation between EU Member States is mainly railway transportation, and the EU member states have established a very developed railway network and railway information infrastructure.
In 2016, we brought our customer to visit our NM400 hot rolled plate; producing line and our shanghai warehouse for 30,000 tons plate and structure. As a result, Our client purchased 500 tons NM400 as first order, which is shipped by 3 times. In future. Our company will always guarantee that all the delivery condition for Hardox plate CCS grade A ferries steel provided will be with quenching and tempering, which is the best delivery type according GB/T 24186 standard.
Since its establishment, the company has participated in several key railway and highway projects. After years of development, the company’s CCS grade A ferries steel domestic market has been exported to more than a dozen provinces and cities including Kunming, Shenzhen, Hunan, Sichuan, Shanghai, Nanjing, Heihe, Jilin, Inner Mongolia, and Xinjiang . International trade is exported to Kazakhstan, South Korea, Vietnam, South Africa and many other countries, and has been well received by customers.
The after-sales service personnel understand the user's ideas and needs in detail, and stand on the other side's position and interests. Actively communicate with users and help them solve practical problems. This not only solves the service problem, but also improves the customer's trust in the company.
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