In line with the service concept of "honesty first, customer first" and the service tenet of "all for customer satisfaction", the company adopts the acceptance and response mode of combining manual and automatic, and accepts the diversified service demands of customer business consultation, complaint declaration, business acceptance, etc. through telephone, fax, e-mail, visit, letter, etc.
The company manages NM400 wear-resistant plate, NM450 wear-resistant plate, CCS EH40 hull shell steel, NM500 wear-resistant plate and other wear-resistant plate products. The wear-resistant plates are widely used in many industries, such as engineering, mining, cement, power, construction, machinery, coal, glass manufacturing, paper making, metallurgy, petrochemical, etc.. And the wear-resistant plates are also used in wheel device, grab equipment, bucket body, edge, lining plate, hopper, funnel, bucket valve, etc. parts.
Japan is a typical shipping first, and its raw materials are imported from Oceania, central and South America and other Asian countries. Most of the CCS EH40 hull shell steel steel produced is exported to China and other Asian countries, and a small amount is exported to America. Shipping is the main way of its CCS EH40 hull shell steel steel international transportation. According to the data, steel goods account for about 20% of the total sea freight in Japan. The domestic transportation of Japanese steel is mainly truck.
In October 19th 2018, our Malaysia customer purchased 600 Tons CCS Grade AH36 mairne steel CCS EH40 hull shell steel plates to use in their shipbuilding project .This customer is a famous shipyard company in Malaysia. Their company has the business scope of tourism, shipbuilding, transportation and so on. As a terminal manufacturer, they have strict requirements on quality for CCS Grade AH36 mairne steel plates. After visiting our steel milll, the customer is very satisfied with the quality of this batch of CCS Grade AH36 steel plates.
There is a silo technology R&D center in our company with many experts. Our technical backbones go abroad to study advanced technologies regularly to make our technology and products leading in the world. We provide our customers with CCS EH40 hull shell steel high-quality steel plates, the excellent quality from specialty. With good reputation, high-quality products, strong strength, and low prices, we welcome the clients from the world to come to visit our factory.
The company conducts periodic and targeted training and guidance for after-sales service personnel. As the saying goes, "no one is perfect, no gold is red", to help after-sales service personnel improve service skills and correct service attitude. Carry out relevant technical training for after-sales service personnel, so that after-sales service practitioners have professional product knowledge.
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