Our company attaches great importance to technical support and after-sales service, and has established a customer service center to provide unified technical support and service for A131 grade B steel wide flats various engineering projects. Customer service center has a strong technical force of technical service team, composed of a customer service center manager, several A131 grade B steel wide flats after-sales service personnel, responsible for unified acceptance and processing of local after-sales service needs.
Weathering steel is mainly used for steel structures exposed to the atmosphere for a long time, such as railways, vehicles, bridges, towers, photovoltaics, and high-speed projects. It A131 grade B steel wide flats is used to manufacture structural parts such as containers, railway vehicles, oil derricks, seaport buildings, oil production platforms, and containers containing hydrogen sulfide corrosive medium in chemical petroleum equipment.
"Efficiency is benefit, time is money", the company is equipped with a high standard logistics team. After the products pass the factory inspection, they will coordinate the shipment as soon as possible according to customer requirements and schedules to hand over the booked steel materials to customers at the first time, to ensure no delay of customer's project progress, to strive for more project preparation time for customers.
In April 2018, our Philiphine customer purchased 1008 Tons API5L Gr.B ERW&Q345B SMLS pipe for offshore oil field resources drilling project. This is a regular demand almost two month, and we has been cooperated more than three times, totally around 2100 tons steel pipe since 2015 year.
Expect in the A131 grade B steel wide flats goods regardless quality be still on the price after-sales service we all will keep in the middle of go together of advantage position real attain the ream customer satisfaction.Our advantage is: experienced craftsmen A131 grade B steel wide flats product development technology, excellent production team, hand strict quality control, sales and after-sales service.
The company's after-sales service team is a high-quality professional team. Most after-sales employees have rich service experience and have reached the level of after-sales engineer. The after-sales department implements the after-sales personnel responsibility system and a 24-hour response mechanism. The company's advanced customer relationship management system provides customers with "standardized and streamlined services". A sound customer relationship maintenance system, and a "one-stop" customer satisfaction tracking system, all reflect our strong after-sales service guarantee.
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