The company's sales department has a professional team, they have professional steel knowledge, respond quickly, with the problems raised by customers can quickly give solutions, put the interests of customers first. With their own professional knowledge to provide customers with high-quality steel plate in line with the requirements. At the same time, in terms of price, we also have great advantages. Members of the business department make sure that the delivery time is short and the service is the best.
16 Mn is a major steel grade of high strength low alloy steel plate in most industries, The consumption of this type is very large. Its intensity is higher than the ordinary normalized A131 EH32 thick plate carbon structural steel Q235 by 20% ~ 30%, atmospheric corrosion resistance by 20% ~ 38%.
The main competitive means adopted by major domestic ports are to expand ports, build deep-water berths and channels, improve service quality to reduce the comprehensive cost of customers, and at the same time, to improve competitive advantage, we should also take appropriate measures to reduce relevant costs and prices.
In January, 2019, our South Africa customer purchased 669 tons S235J2+N carbon steel plates to use in their tank fabrication project . S235J2 steel, as a non-alloy structural steel grade, is mainly used in structural projects and tanks. J2 symbol -20 temperature impact test. The client required CEV 0.38%, S≤0.01%, 100% UT, Charpy V-notch impact test at-20℃, Z25 for S235J2+N plates. After they receiving the S235J2+N steel plates, the customer are very satisfied with the quality of this batch of normalized A131 EH32 thick plate products.
The company has accumulated rich experience in long-term cooperation with new and old customers, which makes our products normalized A131 EH32 thick plate more unique in the same industry, and is favored and praised by users. We always adhere to the enterprise spirit of "integrity, dedication, and people-oriented" and the business philosophy of "creating benefits for users". As a leading international steel supplier, BEBON have two warehouses which are near by Tianjin port and Shanghai port.
Our company has established and constantly improved the customer service system and emergency response system. Through the customer service management system, we track the service of the after-sales service team and provide efficient and standard services in time. At the same time, the company formulates a regular return visit system, compares the historical cases of customer problems, proposes a pre solution, and ensures that the service is in place in a short time.
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