Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Steel plates for oil and gas pipelines: X42 (L290), X46 (L320), X52 (L360), X56 (L390), X60 (L415), X65 (L450), X70 (L485), X80. Executive standard: API -5LB (L245). Main purpose: used to make oil and natural gas pipelines. API 5L generally refers to the pipeline steel plate-API 5L pipeline steel plate. The pipeline steel plate is processed into large-diameter pipeline steel pipe to transport the oil, gas, and water extracted from the ground through the pipeline pipe to the oil and natural gas industrial enterprises.
BBN company has implemented a resource strategy combining global resource procurement, domestic resource unified purchase, and joint purchase and distribution. It has maintained good relations of cooperation with more than 100 domestic and foreign steel mills, and can purchase low-quality and high-quality steel futures in all directions and through multiple channels. The company can grasp the specifications and quantities of the spot resources of major steel mills in real time, and can timely and quickly meet customer demand for steel spot resources.
Good news: The largest steel importer in Nigeria ordered 4068 tons API 5L X52Q PSL2 3LPE seamless pipes and also ordered 8 pcs 42699.6 m³big diameter Crude oil storage doom roof tank in A537CL2 steel grade. In Sep 2019, This Nigeria client visited our company and factory, they were very satisfied with our company's quality control,production capacity and service. We also have reached a agreement for Phase II Project, It is also with another 10,000 tons APl 5L X52Q PSL2 3LPE seamless pipes.
We have our own factory, including the production and manufacturing of steel pipes, with a special 150mm GL-DH 36 TM rolled steel steel pipe manufacturer and storage warehouse. Welcome to visit our factory, we will provide customers with high quality products that meet the requirements. And has the perfect 150mm GL-DH 36 TM rolled steel after-sale service guarantee system, lets the customer save the worry and the labor.
If customers have any difficult problems during use of the steel materials, they can contact the company's after-sales service department to feedback the existing problems. The after-sales department will reply as soon as possible to ensure that each customer has a good after-sales experience. Under special circumstances, the after-sales service department will start the problem-solving process, and the engineers in charge of the area will quickly follow up to solve the problem.
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