In the final analysis, the market competition is the competition for customers. Whether selling products or services, the final customer satisfaction is the standard to test the success or failure of marketing work. The so-called after-sales service is to fully understand customers, study customer psychology, pay attention to after-sales details, improve work shortcomings, improve service quality, and Exchange customer brand loyalty through the whole process of quality service.
316 austenitic stainless steel characteristics: due to the addition of Mo, its corrosion resistance, atmospheric corrosion resistance and high temperature strength are particularly good. KD36 hull ship structural steel plate, 316 ss plate and sheet can be used under harsh conditions. 316 stainless steel has excellent work hardening (non-magnetic); excellent high temperature strength; The solid solution state is non-magnetic; the appearance of cold-rolled products is good and beautiful. Compared with 304 stainless steel, the 316 stainless steel price is higher.
The company has our own truck fleet, and can transfer products flexibly and quickly. At the same time, we have large warehouses near the ports of Tianjin and Shanghai, so as to ensure that we can deliver high-quality products to customers in the first time. At the same time, it also greatly reduces the transportation cost, and realizes the double harvest of time benefit and economic benefit. Time guarantee is one of the important strengths of our service.
On September 14th 2019, a Australia customer purchased 500 tonsDIN17155 15Mo3 boiler steel plates, which will be used for vessel modification of wax backflow protection project and LPU project. Many old customers keep asking about Din17155 steel grade-15Mo3. Usually our company would suggest customers to choose EN10028 steel specification, but if customer insiste on the old steel grade, we could arrange it either. With years of experience in produceing DIN 17155 15Mo3 boiler steel plates, the company supplies high quality steel KD36 hull ship structural steel plate product with low cost and better service.
The company has sufficient stocks and complete specifications. The common carbon steel plates, marine plates, KD36 hull ship structural steel plate and storage tank steel plates sold are all produced by large state-owned steel companies such as Shougang, Hegang, Taiyuan Iron and Steel, with quality assurance and worry-free after-sales. The company develops and grows under the concept of seeking innovation in stability and advancing with the times for development. After a short period of development, it has begun to take shape.
The company conducts periodic and targeted training and guidance for after-sales service personnel. As the saying goes, "no one is perfect, no gold is red", to help after-sales service personnel improve service skills and correct service attitude. Carry out relevant technical training for after-sales service personnel, so that after-sales service practitioners have professional product knowledge.
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